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Rates

Welcome Offer: FLEX in Hamilton!

Join now and enjoy unlimited FLEX trips of 30 minutes or less for free!
See conditions

Our Rates

The cost of gas and maintenance are always included in our rates, taxes extra. A surcharge of $10 per additional day applies for all trips longer than 28 days.

Depending on the duration, length, and frequency of your trips, one of our plans is sure to meet your needs!

In Ontario, FLEX service is currently only offered in Hamilton and Toronto. However, all members have access to FLEX vehicles if they are traveling in these cities (please consult the Toronto fee schedule for rates in effect there).

To learn about the advantages of opting for an Open Plus or Value plan even if you use FLEX vehicles, see “Access to FLEX vehicles at the round-trip vehicle price of your Open Plus or Value plan if cheaper“.

A minimum commitment of 12 months is required for plans with a monthly subscription fee.

Printable version of Plans and Rates

Open

Free membership

Round-trip Vehicle*

12$

per hour

max.

55$

first day

$50 per additional day

75 km included per trip

+ 25¢/km after 75 km

$0 refundable
membership bond

Open Plus

$5 

per month

Round-trip Vehicle*

6,75$

per hour

or

50$

first day

$35 per additional day

+ 21¢/km

$0 refundable
membership bond

Value

$5

per month

Round-trip Vehicle*

3,95$

per hour

max.

21,15$

per day

+ 45¢/km

32¢/km after 50 km

$500/person

(Family: $750)**


Value Plus

$12.50

per month

Round-trip Vehicle*

3,55$

per hour

max.

26,15$

per day

+ 37¢/km

28¢/km after 50 km

$500/person

(Family: $750)**




Value Extra

$30

per month

Round-trip Vehicle*

3,05$

per hour

max.

22,15$

per day

+ 28¢/km

$500/person

(Family: $750)**

Open

Free membership

Round-trip Vehicle*

$12

per hour

or

$55

per day

75 km included per trip

+ 25¢/km after 75 km

$0 refundable
membership bond

Open Plus

$5 

per month

Round-trip Vehicle*

$6,75

per hour

or

$50

per day

$35 per additional day

+ 21¢/km

$0 refundable
membership bond

Value

$5

per month

Round-trip Vehicle*

$3,95

per hour

or

$29,15

per day

+ 45¢/km

32¢/km after 50 km

$500/person

(Family: $750)**


Value Plus

$12.50

per month

Round-trip Vehicle*

$3,55

per hour

or

$26,15

per day

+ 37¢/km

28¢/km after 50 km

$500/person

(Family: $750)**




Value Extra

$30

per month

Round-trip Vehicle*

$3,05

per hour

or

$22,15

per day

+ 28¢/km

$500/person

(Family: $750)**

Whatever your plan is, the pricing for the use of a FLEX vehicle is as follows:

Flex Vehicles

42¢

per minute

max.

12$

per hour

max.

50$

per day

75 km included/trip

+ 25¢/km after 75 km

Join now

* Add 35¢/hour or $3.50/day on Saturday and Sunday.

** The refundable membership bond is non-taxable and is fully refundable after one year if you leave the service (3 months’ notice is required for reimbursement).

See Other fees for additional fee details.

Compare our plans with the trip calculator!

Perks for Open Plus and Value Plans Members

Open
Plus
ValueValue
Plus
Value
Extra
Access to FLEX vehicles at the round-trip vehicle price of your Open Plus or Value plan if cheaper.
Learn more >
✔ ✔✔✔
Access to Long Distance rate.
Learn more >
n/a ✔✔✔
Quick round-trip preferred rate.
Learn more >
n/a ✔ ✔ ✔
Family Membership available. 
Learn more >
n/a ✔✔✔
Reduced price with the purchase of a FLEX Pass. n/a ✔✔✔
No hourly fee between 1am and 6am when your trip is billed at the round-trip rate. n/a n/a✔✔
Workday Rate.
Learn more >
n/a n/an/a✔

Access to FLEX vehicles at the round-trip vehicle price of your Open Plus or Value plan if cheaper

This extraordinary perk is exclusive to Open Plus and Value plans members. If cheaper, any trip made with a FLEX vehicle will automatically be charged at the most economical rate between the FLEX rates (41¢ or 35¢/min, $10.50/hr, etc.) compared to the cost of the same trip calculated at the round-trip vehicle price of your Open Plus or Value plan. This comparison will be made no matter the duration of the trip, however a minimum of 4 hours will be charged if round-trip vehicle rates are applied.

Here is an example, using Value Extra plan rates:

  • If you use a FLEX car for 2 hours and drive 20km, you will be charged only $17.80 ($3.05/hr x 4 + 28¢/km X 20). The regular FLEX rate would have been $24 ($12/hr x 2).
  • The benefit is even greater if you keep the vehicle longer. For example, for 3 hours/20km, the price for the trip remains $17.80, versus $36 ($12/hr x 3).

Long Distance rates

For trips that require traveling a lot of kilometres, Communauto offers through all Value plans highly advantageous daily and weekly Long Distance rates.

This pricing formula also allows you to take advantage of cheaper prices per kilometer than the regular rate provided in your Value plan.

Long distance rates are applied automatically upon completion of the trip, for FLEX or round-trip vehicles. Depending on the total kilometres the best rate offered per plan will be applied.

From October 16 to June 14 (low season):

  First day Additional days Per week
Time rate * $39 $29.95 $165
First 300km 21¢/km
After 300km 13¢/km
Cost of gas included

From June 15 to October 15 (high season):

  First day Additional days Per week
Time rate * $49 $39 $205
First 300km 21¢/km
After 300km 13¢/km
Cost of gas included

*A charge of $10/h applies for each additional hour, the maximum being the cost of an extra day.

Quick round-trip preferred rate

Value plans members automatically enjoy the Open Plus plan rates when calculating the trip price if it works out to be cheaper for them.

For example, if you have to do a quick one hour round trip to drop someone off and drive 60km, this trip would end up costing only $19.35 instead of $29.65, $24.85 or $19.85, respectively, depending on whether you are enrolled in the Value, Value Plus or Value Extra plan.

Workday Rate (round-trip vehicles only)

Use a vehicle for the flat rate of $21.05 per day, with 40km included! This great bargain is exclusive to Value Extra plan members and only applies on trips made with round-trip vehicles. It does not apply to trips made with FLEX vehicles, even if the trip ends up being charged at round-trip rates.

Terms

  • $21.05 per day flat fee.
  • 40km included.
  • 28¢ per additional km.
  • Available Monday to Friday only.
  • Max. of 10 consecutive hours. If your trip exceeds this period, it will be fully charged at your regular plan rates.
  • An unbilled period from midnight to 6am is included (one more hour than when regular Value Extra rates apply). This means that, for example, you can pick up the car at 5pm and return it the next day at 9am (16 hours later) without incurring any extra costs.

Family Membership

Join as a family to maximize your savings!

All members of a household living at the same address have the option to register together on a single account, to enjoy great savings on their membership fees (offer available for Value plans members only).

Terms

The refundable membership bond for a household is $750. The monthly fee for each additional driver is $3.50/month, regardless of the plan chosen by the family.

For example, a family of three who chooses to subscribe to the Value Extra plan will have a total monthly invoice of $37 ($30 + $3.50 + $3.50) instead of $90 ($30 x 3), saving more than 60% of the regular monthly cost.

Family members under 19 years old are eligible to join.

People under the age of 19 who wish to join Communauto will be able to do so by joining as a co-member if living at the same address as their parent/guardian at the time of registration.

FLEX-Specific Features

(FLEX available in Hamilton and Toronto)

30 minutes free blocking time

Once you’ve located a FLEX vehicle using our mobile app, you can block it free of charge for up to 30 minutes, giving you time to get to it. You can block the same vehicle one additional time if you do not access it within the first 30 minutes.

20 minute credit if you are refueling

A time credit of 20 minutes will be applied for any trip of an hour or less billed at the FLEX vehicle rate if it costs at least $20 (taxes included) to fill up the tank.

In the case of a trip of less than 20 minutes, the maximum credit will be equivalent to the length of the trip.

Up to 15 minutes to clear snow on a vehicle

During winter, a credit of up to 15 minutes is applied to your trip for snow removal. Your billed trip time will begin when you start driving, or 15 minutes after you unlock the vehicle, whichever comes first.

The snow removal credit is applied regardless of the weather. If you use more than one FLEX vehicle in a day, the credit applies to each vehicle used. If you happen to use the same vehicle again during the day, the credit will only apply once.

FLEX Pass

A different way to use Communauto FLEX vehicles. This exceptional offer lets you make 20 FLEX trips of 30 minutes or less at no cost for the time. Your trips become billable starting on the 31st minute (75 km included/trip, 25¢/km additional kms). You have one month from the date of purchase to use your pass. Learn more >

PlansPrice (per month)
Open or Open Plus$70
Value$65
Value Plus$55
Value Extra$55

Damage Protection Plan Options

Damage Fee (per event)*Cost per driver
$0$11.50 per month
$300$8.50 per month
$600$1.75 per trip

*Liable or not.

All monthly Damage Protection Plan options, except for the default ($600 Damage Fee for $1.75 per trip), are a minimum 12-month commitment. You can reduce these costs by taking advantage of the protection offered by the credit card you use to pay your invoices if it includes collision loss damage insurance (cost per driver falls then to $3 per month, and there is no yearly commitment). Requires a signed Damage Protection Plan Waiver.

Other Fees

  • Surcharge on displayed prices (time + km) of 15% for utility vehicles and minivans and 10% for family vehicles. The surcharge also applies on Long Distance and Workday rates.
  • Family membership: The monthly fee for each additional driver is $3.50/month, regardless of the Value plan chosen by the family. Learn more >
  • Online reservation or modification: free.
  • Reservation or modification by phone: $1.50 per transaction from 8am to 5pm and $2.50 in the evenings.
  • Taxes not included.

See also: Appendix – Penalties and other fees

Trip Calculator

  • Calculator
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Period

Compare rates for the trip

Open

FLEX

$0.00

round-trip

$0.00

Open Plus

FLEX

$0.00

round-trip

$0.00

Value

FLEX

$0.00

round-trip

$0.00

Value Plus

FLEX

$0.00

round-trip

$0.00

Value Extra

FLEX

$0.00

round-trip

$0.00

Open Plus and Value plans

Value Plus and Value Extra plans

If applicable, the price displayed takes into account the no hourly fee period between 1am and 6am. See Perks for Value plans members.