Depending on their value and/or size, lost and found items that are reported to us are either left in the vehicle to allow the owner to recover the item themselves, or may be picked up and stored at our offices. If it is a valuable object, efforts are made to identify the owner.
We keep items brought back to our offices for one month. After this period, reusable items are donated to charities, or recycled. This policy aims to avoid excessive accumulation of unclaimed items in vehicles or at our offices. We thank you in advance for your understanding.
If you think you have forgotten an object in a vehicle, do not hesitate to contact customer service at +1-855-SHARE-99 (+1-855-742-7399).
For FLEX cars in Toronto: you can locate the vehicle in the Communauto app and return to it on your own. To do this, simply find the vehicle in My trips and click on Locate car.
Ottawa – Kingston – SW Ontario
- Sunglasses – August 4th, vehicle 4302
- Keys with Tag – August 6th, vehicle 4943
- Health Card – August 10th, vehicle 2529
- Baby mirror for car – August 16th, vehicle 4908
- Sweater – August 19th, vehicle 4918
- Key chain with 1 key – August 19th, vehicle 3895
- Packaging materials – August 19th, vehicle 53
- 2 shopping bags – August 21st, vehicle 73
- Sunglasses – August 31, vehicle 2525
- Cooler Bag – September 2nd, vehicle 2369
- Photograph – September 12th, vehicle 2436
- Suitcase – September 17th, vehicle 3897
- Lunch Box – September 25th, vehicle 4930
- Jean jacket – October 3rd, vehicle 4301
- Backpack with a prayer mat in plastic bag – October 4th, vehicle 4323
- Backpack – October 6th, vehicle 2521
- 1 earring – August 7th, vehicle 5507
- Retainer – August 16th, vehicle 4384
- Sleeping bag and pillow – August 19th, vehicle 4493
- Shovel – August 20th, vehicle 4389
- Kids hoodie – September 13th, vehicle 5579
- Sunglasses with case – September 18th, vehicle 5507
- Headphones – September 18th, vehicle 4376
- Backpack with clothes – October 2nd, vehicle 4353
- Wireless Headphones – October 3rd, vehicle 4396
- External Disk Drive – October 15th, vehicle 4278