Rates - Communauto Cambridge

Our Plans

Whatever the length, distance and frequency of your trips, we offer a range of plan options to meet your needs.

In Ontario, FLEX service is currently only offered in Hamilton and Toronto. However, all members have access to FLEX vehicles if they are traveling in these cities (please consult the Toronto fee schedule for rates in effect there).

The following rates apply to all trips made with a round-trip vehicle and, under certain conditions, when you drive a FLEX vehicle (see FLEX Vehicles). Choosing a plan is mandatory. A minimum commitment of 12 months is required for any plans with a monthly membership fee. Monthly fees are non-refundable.

All our prices include gas and maintenance! Taxes extra.

Printable version of Plans and Rates.

OPEN

Free membership

$ - ^*

per hour

max. $ - per day

- km included per trip

+ -¢/km after - km

Refundable membership bond:**

None

OPEN Plus

per month

$ - ^*

per hour

max. $ - first day

$- per additional day

+ -¢/km

Refundable membership bond:**

None

Recommended

value

per month

$ - ^*

per hour

max. $- per day

+ -¢/km

-¢/km after 50 km

Refundable membership bond:**

$-/person

(Family: $750)

value Plus

per month

$ - ^*

per hour

max. $- per day

+ -¢/km

-¢/km after 50 km

Refundable membership bond:**

$-/person

(Family: $750)

value Extra

per month

$- ^*

per hour

max. $- per day

+ -¢/km

Refundable membership bond:**

$-/person

(Family: $750)

Open

Free membership

per hour

max.

per day

- km included per trip

+ -¢/km after - km

$0 refundable
membership bond

Open Plus

per month

per hour

first day

$- per additional day

+ -¢/km

$0 refundable
membership bond

Value

per month

per hour

max.

per day

+ -¢/km

-¢/km after 50 km

$-/person

(Family: $-)

Value Plus

per month

per hour

max.

per day

+ -¢/km

-¢/km after 50 km

$-/person

(Family: $-)

Value Extra

per month

per hour

max.

per day

+ -¢/km

$-/person

(Family: $-)

Open

Free membership

per hour

max.

first day

- km included per trip

+ -¢/km after - km

$0 refundable
membership bond

Open Plus

per month

per hour

first day

$- per additional day

+ -¢/km

$0 refundable
membership bond

Value

per month

per hour

max.

per day

+ -¢/km

-¢/km after 50 km

$-/person

(Family: $-)

Value Plus

per month

per hour

max.

per day

+ -¢/km

-¢/km after 50 km

$-/person

(Family: $-)

Value Extra

per month

per hour

max.

per day

+ -¢/km

$-/person

(Family: $-)

* Add $-/hour or $- /day on Saturday and Sunday.

** The refundable membership bond is non-taxable and is fully refundable if you leave the service after one year (3 month’s notice is required for reimbursement).

See examples of how trip prices are calculated

FLEX Vehicles

Any trip made with a FLEX vehicle will automatically be billed at the lowest price between the FLEX rates or the rates for round-trip vehicles in your plan (see Our Plans). This comparison is made regardless of the length of your trip. However, a minimum of 4 hours will be charged even for shorter trips if the round-trip rates are applied. Learn more

Flex Vehicles

-¢

per minute

max.

per hour

max.

per day

- km included/trip

+ -¢/km after - km

See some examples with the Value Extra Plan to show how your FLEX trips are calculated

Good to know

There is no minimum number of hours billed when you use a round-trip vehicle, only a minimum reservation time of 30 minutes.

For trips of 4 hours or more, prices are generally the same whether you use a FLEX or round-trip vehicle.

Open plan members can save with FLEX on trips over 4 hours (the maximum FLEX price per day is $-/ day for the first day, instead of $-/hour^* for a Round-trip vehicle), and any trips made on Saturday or Sunday because the additional $-/hour or $-/day does not apply to FLEX vehicles.

Learn more

See examples of how trip prices are calculated

Check out the FAQ:  How are the costs of my trips calculated?

Use our trip calculator to test your own sample trips.

Other Fees

Surcharge on displayed prices (time + km) of -% for minivans and -% for family vehicles ( see Our fleet.). The surcharge also applies on Long Distance and Workday rates.

Additional charge of $10 per extra day applies to all trips longer than 28 days.

Online reservation or modification: free; reservation or modification by phone: $1.50 per transaction from 8am to 5pm and $2.50 in the evenings.

Damage Protection Plan: see below for the cost of the different deductible options offered.

Family membership: $-/month per additional driver, depending on the Value plan chosen. Learn more

Plan Perks

	Open	Open Plus	Value	Value Plus
Access to FLEX vehicles at the round-trip vehicle price if cheaper. Learn more	n/a
Access to Long Distance rate. Learn more	n/a	n/a
Quick round-trip preferred rate. Learn more	n/a	n/a
Family Membership available. Learn more	n/a	n/a
Reduced price with the purchase of a FLEX Pass.	n/a	n/a
No hourly fee between 1am and 6am when your trip is billed at the round-trip rate.	n/a	n/a	n/a
Workday rate. Learn more	n/a	n/a	n/a	n/a

Access to FLEX vehicles at the round-trip vehicle price if cheaper

Click on this link to check some examples of how your FLEX trips are calculated.

Long Distance rates

For trips that require traveling a lot of kilometres, Communauto offers through all Value plans highly advantageous daily and weekly Long Distance rates. This pricing formula also allows you to take advantage of cheaper prices per kilometre than the regular rate provided in your Value plan.

Long distance rates are applied automatically upon completion of the trip, for FLEX and round-trip vehicles. Depending on the total kilometres the best rate offered per plan will be applied.

From October 16 to June 14 (low season):

	First day	Additional days	Per week
Time rate ^*	$-	$-	$-
First 300km	-¢ /km
After 300km	-¢ /km
	Cost of gas included.

From June 15 to October 15 (high season):

	First day	Additional days	Per week
Time rate ^*	$-	$-	$-
First 300km	-¢ /km
After 300km	-¢ /km
	Cost of gas included.

^*A charge of $15/h applies for each additional hour, the maximum being the cost of an extra day.

Quick round-trip preferred rate

Value plans members automatically enjoy the Open Plus plan rates when calculating the trip price if it works out to be cheaper for them.

For example, if you do a quick one-hour round trip to drop someone off and drive 60km, this trip will end up costing you only $22.50 (price calculated at Open Plan prices) instead of being charged $31.40 or $26.40, respectively, depending on whether you are enrolled in the Value or Value Plus plan.

Family Membership

Join as a family to maximize your savings!

All members of a household living at the same address have the option to register together on a single account, to enjoy great savings on their membership fees (offer available for Value plans members only).

Terms

The refundable membership bond for a household is $750. The monthly fee for each additional driver is $3.75/month, regardless of the plan chosen by the family.

For example, a family of three who chooses to subscribe to the Value Extra plan will have a total monthly invoice of $37.50 instead of $90 ($30 X 3), saving more than half of the regular monthly cost.

Family members under 19 years old are eligible to join.

People under the age of 19 who wish to join Communauto will be able to do so by joining as a co-member if living at the same address as their parent/guardian at the time of registration.

Workday rate

Use a vehicle for the flat rate of $- per day, with -km included! This great bargain is exclusive to Value Extra plan members.

Terms

$- per day flat fee.
- km included, -¢ per additional km.
Available Monday to Friday only.
Max. of 10 consecutive hours. If your trip exceeds this period, it will be fully charged at your regular plan rates.
An unbilled period from midnight to 6am is included (one more hour than when regular Value Extra rates apply). This means that, for example, you can pick up the car at 5pm and return it the next day at 9am (16 hours later) without incurring any extra costs.

FLEX-specific features

30 minutes free blocking time
Once you’ve located a FLEX vehicle using our mobile app, you can block it free of charge for up to 30 minutes, giving you time to reach it. You can block the same vehicle one additional time if you do not access it within the first 30 minutes.

20 minutes credit if you are refuelling
A time credit of 20 minutes will be applied for any trip of an hour or less billed at the FLEX vehicle rate if it costs at least $20 (taxes included) to fill up the tank. In the case of a trip of less than 20 minutes, the maximum credit will be equivalent to the length of the trip.

Up to 15 minutes to clear snow
During winter, a credit of up to 15 minutes is applied to your trip for snow removal. Your billed trip time will begin when you start driving, or 15 minutes after you unlock the vehicle, whichever comes first. The snow removal credit is applied regardless of the weather. If you use more than one FLEX vehicle in a day, the credit applies to each vehicle used. If you happen to use the same vehicle again during the day, the credit will only apply once.

Damage Protection Plan

The default damage fee in the event of an accident (whether at fault or not) is $- per accident and is available at the following cost:

$- at the start of the trip + $-/hour*
Capped at $- /day and $- /week

*In practice, this is $-/minute

Damage Fee (per event)^*	Cost per driver
$-	$- per month
$-	$- per month

^*Liable or not.

All monthly Damage Protection Plan options, except for the default ($- Damage Fee), are a minimum 12 month commitment. You can reduce these costs by taking advantage of the protection offered by the credit card you use to pay your invoices if it includes collision loss damage insurance (cost per driver falls then to $3.50 per month, and there is no yearly commitment). To take advantage of this offer, select the option when signing up or through your account (app or online).

FLEX Pass

This exceptional offer lets you make 15 FLEX trips of 30 minutes or less at no cost for the time. Your trips only become billable after the 31st minute (- km included per trip, -¢ per km after - km). Another way to use Communauto FLEX vehicles! Learn more

Plans	Price (for 15 trips)
Open or Open Plus	$-
Value	$-
Value Plus	$-
Value Extra	$-

Trip Calculator

Calculator

Compare rates for the trip

Open

FLEX

$0.00

round-trip

$0.00

Open Plus

FLEX

$0.00

round-trip

$0.00

Value

FLEX

$0.00

round-trip

$0.00

Value Plus

FLEX

$0.00

round-trip

$0.00

Value Extra

FLEX

$0.00

round-trip

$0.00

Please note

If applicable, displayed prices include the surcharge of $-/hour or $- /day on Saturdays and Sundays.
FLEX prices displayed are always billed at the lowest price between the cost of the trip calculated at FLEX rates and the cost of the trip calculated at the Round-trip vehicle rates of the plan in question. See Access to FLEX vehicles at the Round-trip vehicle price if cheaper

Value Plans

If applicable, the price displayed considers the no hourly fee period between 1am and 6am. See Perks for Value plan members.
If applicable, the displayed price for Round-trip vehicles under the Value Extra plan considers the Workday rate.

Our calculator does not account for the additional 10% and 15% charges applicable, respectively, on the prices of family vehicles and minivans.