Parking Guide
Ottawa Region

Access Gatineau parking guide

The parking permits assigned to us—and the privileges or restrictions associated with them—vary depending on the type of service (FLEX, station-based vehicles, etc.) and the location: on-street parking, off-street parking, and the city where the permit was issued.

Please click the links below to learn the rules applicable to each service type.

These vehicles are equipped with permits that solely allow us to occupy the spaces they are parked in when not in use (between reservations).

There are no parking privileges associated with using these vehicles.

In the Communauto app, click the station name to access detailed information for that specific station.

Station Information

You must release your FLEX vehicle within the service zone (the area shown in orange in the Communauto app).

In Ottawa, you have the privilege of releasing a FLEX vehicle in spaces reserved for permit holders, even if a sign showing a temporary time limit is present. The only condition is that no other restrictions or payment requirements are indicated. It is important to note that, unlike in Gatineau, it is prohibited to release a vehicle in an area with a temporary time limit (1h, 2h, 3h, etc.) unless accompanied by a sign indicating it is reserved for permit holders.

Despite this privilege, like all other road users, you are required to comply with all posted signage.

Refer to the Gatineau parking guide.

Restrictions in Ottawa

  • It is prohibited to end a trip in metered spaces (except for short stops, for which you must pay the fees), as well as in areas with permanent or temporary parking bans—even if parking is allowed at the time you end your trip.
  • Please note that it is strictly prohibited at all times to park or end a trip with a FLEX vehicle in spaces reserved for Communauto station-based vehicles, or in private, residential, or commercial parking areas.
  • It is also prohibited to end a trip in any location displaying temporary signage indicating a parking ban, such as during snow removal operations.

Interpreting Parking Signs When Driving a FLEX Vehicle in Ottawa

It is permitted to release a FLEX vehicle in these locations.
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Areas Reserved for Permit Holders
You are allowed to park in zones reserved for permit holders when you are within the service area. However, you must comply with all posted signage, just like any other driver.
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Time-Limited Parking
Where a time-limit sign coexists with a sign indicating an exemption for permit holders.
It is prohibited to release a vehicle in these locations.
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Time-limited parking without a permit-holder exemption sign

Parking for short-term stops of 1 hour or less.

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No Stopping
Stopping, standing, or parking a vehicle at the marked location is prohibited.
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Reserved Parking
Parking spaces reserved for individuals with disabilities.
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No Parking
It is prohibited to stop, stand, or park your vehicle in the indicated area.
It is strictly prohibited to end a FLEX trip in the following places:
  • In private, residential, or commercial parking, unless it’s a designated FLEX drop-off point. Parking in these places can lead to tickets.